We are the only few UK beauty companies that accept orders in the UK as well as from overseas.
We offer free delivery for all orders over 39.99 GBP or more in a single transaction (inclusive of all discounts or offers). For any order amount below
and including 39.99 GBP, the charges are:
UK: 3.99 GBP
International: 4.99 GBP
Please note the following:
1. All prices shown are in GBP unless specifically stated.
2. Order cut-off for all delivery services are 1pm UK local time.
3. Working days are defined as Monday to Friday, therefore, for all orders placed after the cut-off time on Fridays:
- Uk orders will be posted on Monday
- International orders will be processed on Monday and posted on Tuesday
4. We use Royal Mail and other couriers for all delivery services.
5. Larger deliveries may require a signature from the consignee
6. [For UK customers ONLY
]: Please note that orders submitted before 1pm on a working day does not
guarantee you to receive order the next working day as the authorisation
time may not be instant, this is outside our control as our payment
processing company may wish to ask for additional information from the card
owner, for example, they may ask you to update your card information as your
may have incorrectly input information i.e. billing address, post code etc.
UK customers: One working day after posting for most parts of the UK (99%), two to three working days after posting for a small number of regions in the UK, i.e., certain Scottish Highlands or remote islands.
Western European customers: Three to Four working days after posting.
Eastern European customers: Up to Five working days after posting.
Rest of the World: From 5-7 working days after posting. IMPORTANT: Due to recent security changes, all parcels to USA will be subject to intensive security check and delays up to 2-3 weeks are expected.
For all customers outside UK, you parcel may be delayed due to customs clearance process in your country, which may add extra 2-3 working days to the normal delivery time frame.
If you have not received your parcel outside these time frames, there might be delays within the mail network either in the UK or your home country due to adverse weather conditions, or due to the Christmas and New Year period where the postal network will be closed for a number of days and will be extremely busy.
(Note: A working day is defined as a day between Monday and Friday.)
Yes we do offer free delivery for all orders over 39.99 GBP or more in a single transaction. If a customer wishes to use redemption points, free shipping will be only offered if the subtotal amount after the application of redemption points exceeds 39.99 GBP.
UK orders: Between 07:00 to 13:00, varies depending on local Royal Mail delivery office arrangements
International orders: Between 07:00 to 18:00, varies depending on your local delivery companies.